FAQ

Your order is final once payment has been received in full, and a confirmation email follows immediately.

Accepted payment methods: bank card, PayPal and Shopify Payments. Prices are shown in euros, all taxes included; shipping is added before you confirm.

The first delivery will take place before the end of November.

Delivery times are communicated at the time of order and may vary with production and logistics.

In the event of an exceptional delay, we inform you directly by email.

You have 14 days from receipt of the watch to exercise your right of withdrawal. The watch must be returned new, unworn and in its original packaging.

Every return is taken care of by PANOM. Refunds are issued within 14 days of receipt and inspection.

Every watch is covered by a 5-year PANOM warranty against manufacturing defects, and servicing is included for the first five years.

The Club is reserved for owners. Each watch comes with a personal access code, which unlocks the Club area on this site.

Any other question: contact@panomwatches.com. We answer personally, within 48 hours.